AI chatbot
Not a preset FAQ bot. It chats naturally, switches language mid-conversation, can take voice calls, and gives your team a full record to follow up.
We built our own AI chatbot. It is the same one we set up for you.
Meet Ollie, the assistant running on our own website. Everything it does for us, we set up for your business, trained on your content and connected to your team.
Any language, switch anytime
The chat follows your visitor, including short forms and slang.
Talk instead of typing
One tap starts a voice conversation.
Warm hand-over to your team
Sales gets a short summary to follow up.
A real conversation, not a preset FAQ.
- Chats naturally. It understands what customers mean, instead of pushing preset buttons and fixed answers.
- Switches language mid-conversation. A customer can move between English and Malay and it keeps up.
- Can be set up with a voice assistant, so customers can talk by phone instead of typing.
- Keeps a record of every chat, with a summary your salesperson reads before following up.
Summary saved for your salesperson
- Looking for
- Renovation, double-storey terrace
- Area
- Puchong
- Language
- Malay and English
- Next step
- Site visit, call at 9:00 AM
Not your usual chatbot.
Most website chatbots follow a script. This one holds a conversation.
A usual preset chatbot
- Picks from preset questions and buttons
- Gets stuck when a question is off-script
- One language, set in advance
- Types only, and often a dead end
Our AI chatbot
- Chats naturally, like a real person
- Understands what the customer actually means
- Switches between English and Malay mid-chat
- Voice calls available, with every chat summarised for your team
Prefer talking to typing? Get a call from the AI.
A voice assistant can be set up alongside the chatbot, so customers can speak instead of type.
Customer chooses a call
Not everyone likes typing. They can ask the AI to call them.
They talk to the AI
A natural phone conversation, in English or Malay.
Your team follows up, prepared
The call is recorded with a summary, so your salesperson knows the story before reaching out.
Your website brings visitors. The chatbot turns them into enquiries.
The AI chatbot sits on top of your Lightning-fast website to give you higher conversion. You keep both.
AI chatbot
Replies to every visitor, so fewer enquiries slip away.
- Chats naturally, not from a script
- Switches English and Malay mid-chat
- Optional voice calls with the AI
- Every chat saved, with a summary for your team
Your website
Brings customers to you. Everything above depends on it.
- Loads fast, so visitors stay
- Looks professional and builds trust
- Brings visitors to your business
- Gives the chatbot a solid place to live
The difference in one line
Your website gets customers to the door. The AI chatbot greets them.
Visitors leave when nobody answers.
Most people who visit your website never contact you. This is what usually happens.
1. A visitor has a question
Maybe about price, availability or how you work.
2. Nobody is there to answer
Your team is busy, offline or asleep, so the question sits unanswered.
3. They go to a competitor
They contact whoever replies first, and you never hear from them.
The AI chatbot answers straight away, at any hour, and hands the customer to your team.
What we set up for you.
We set it up on your website, trained on your business, ready to talk to customers.
A chatbot that talks naturally
Trained on your business and approved content, so it answers like your team would, not from a script.
English and Malay, switching freely
Customers can change language mid-chat and it keeps up.
Optional voice calls
A voice assistant for customers who prefer to talk instead of type.
Every chat saved and summarised
Your salesperson reads the summary first, so customers never repeat themselves.
Your team never starts from zero. They see what the customer asked, then follow up.
Questions about the AI chatbot.
How is it different from a normal chatbot?
Most chatbots follow a script of preset questions and buttons, and get stuck when a question is off-script. This one holds a natural conversation and understands what the customer actually means.
Can customers switch between English and Malay?
Yes. A customer can change language in the middle of a conversation and the chatbot keeps up, without restarting or asking them to choose.
Can customers talk to it by phone?
Yes, if you set up the voice assistant. Customers who do not like typing can choose to get a call from the AI and talk to it. The call is recorded with a summary for your team.
What does my team see after a chat?
The full conversation, plus a short summary of what the customer wants. Your salesperson reads it before contacting them, so the customer never has to repeat themselves.
Will it say something wrong about my business?
It answers from your approved content, and flags the conversation for your team when it is unsure, instead of guessing.
How is it set up?
We add it to your website and train it on your business information, so it answers the way your team would. You do not need to build anything.
Do I need the Lightning-fast website first?
The add-ons plug into your Lightning-fast website. See how it works.
How much does it cost?
The AI chatbot is included from the Standard plan. See the plans, or chat with us about adding the voice assistant.
Ready for an AI chatbot like Ollie?
Talk to us about your chatbot. We will show how it would work for your business.
Hi, I am Ollie from Orangesoft. Write to me in any language, the way you normally talk. I can check your website, answer pricing questions, or take a call.