FAQ

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The questions we get asked most.

Lightning-fast website

What is a lightning-fast website?

In a traditional website, the place where you manage content and the pages visitors see are one tightly coupled system, so every visit makes the server assemble the page on the spot. We separate the two. Your dashboard stays where it is for managing content, and a lightweight front end delivers pre-built pages to visitors from servers close to them. Same content, far less work per visit.

Do I need to rebuild my whole website from scratch?

No. You can transform your existing site or build a new one. Your content and dashboard stay as they are, and we rebuild the front end your visitors see.

Will it affect my Google rankings?

Speed is part of how Google evaluates page experience, so a faster site works in your favour. During the rebuild we carry over your URLs, titles, descriptions and redirects to protect existing rankings.

How long does a project take?

It depends on the size and complexity of your current site. After reviewing your site we will give you a clear timeline.

Which platforms do you support?

WordPress, WooCommerce, Magento, Drupal and Kentico. Using something else? Tell us what you run and we will discuss it first.

Will my team need training?

No. Your team keeps publishing in the same dashboard they use today.

Add-ons

What is the AI chatbot?

Natural AI conversations that speak any language, understand intent and hand off to your team with context intact, so customers never have to repeat themselves.

What does the WhatsApp AI assistant do?

Coming soon. It is a custom AI assistant on your own WhatsApp number that can answer, book, check, update or act, like a digital teammate, so no lead waits for an answer.

What is the difference between the AI chatbot and the WhatsApp AI assistant?

The AI chatbot lives on your website and talks to visitors there. The WhatsApp AI assistant works inside WhatsApp, where your customers already message you.

Do I need separate apps for iOS and Android for the App-like experience?

No. It is one build that installs on the home screen on both platforms, and you can send push notifications, without the cost of separate native apps.

What is Found by AI search?

It optimises your content so AI-powered search tools can discover and cite it, as more people ask one direct question instead of browsing ten links. It improves your odds of being named, though no one can guarantee a result.

Pricing and getting started

What does it cost?

Plans start from RM3,000 one-time setup plus a monthly fee. The monthly fee covers hosting, maintenance and support, with no surprise costs later. See the plans.

Which plan is right for my business?

Standard suits new sites and small businesses. Premium suits businesses chasing more leads. Corporate suits established businesses ready to scale. Enterprise suits larger teams with specific needs. Not sure? Start with the free website audit and we will recommend a plan.

How does the free website audit work, and is it accurate?

It runs your URL through Google’s own Lighthouse data and shows the median of several runs, since a single test can vary by a few points. That is normal, documented behaviour, not an error. We also show lab data (this test) alongside field data (your real visitors), because they answer slightly different questions.

Support and security

What support do I get after launch?

An in-house team, not outsourced subcontractors. Every plan’s monthly fee covers hosting, maintenance and support, so the people who built your site are the ones answering your questions.

Is my data and content safe?

It reduces your exposure. The back end of your website, where you log in to edit, is no longer directly exposed to the public internet, which means fewer entry points for attackers. No website is risk-free, so keep your website platform updated and access controlled.

600+ projects delivered since 2007
CagamasIOI PropertiesNilai UniversityAjinomotoPelabuhan Tanjung Pelepas (PTP)GSCUDAChin Hin Construction EngineeringAurelius Hospital Negeri SembilanFinance Accreditation AgencySonocoWillowglenCare Luxury Hotels & ResortsSilcotech IndustryDays Perfect Swim
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